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Get waited on or wait in a queue?

28 Jun

Walking through town earlier I went past various coffee outlets and I couldn’t help but notice how many people were queuing for the priviledge of carrying their own coffees to a dirty table. Do people just not want customer service these days? Maybe these large coffee chains are on to a good thing – they charge more and get the customer to do all the work!

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2 Comments

Posted by on June 28, 2010 in Day in the life

 

2 responses to “Get waited on or wait in a queue?

  1. Lisa

    June 28, 2010 at 12:50 pm

    It is sad that so many people buy into a brand without question. I hope the financial crisis shakes people out of their sheep mentality to demand more for their money. Personally it always feels like a treat to be waited on, and so much more relaxing too, why not treat yourself as it takes up no more time & costs the same?

     

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